Service Degradation and Intermittent Outages - US Region

Incident Report for Sprinto

Resolved

We experienced service degradation and intermittent outages affecting Sprinto application in the US region

Impact:
- Significantly elevated response times (up to 40+ seconds)
- Increased error rates across the platform
- Intermittent service unavailability for some users
- Degraded performance for users accessing Sprinto from the US region

Current Status: All services have been restored and are operating normally. We are continuing to monitor the situation closely to ensure stability.

Next Steps: Our engineering team is conducting a thorough investigation to determine the root cause of this incident, and will publish more details

Posted Sep 08, 2025 - 10:24 UTC